The OneTouch software you received with your scanner includes the Visioneer® Acuity technology. Wait for the system to detect the scanner (this may take 30 seconds), then click on the "OK" button. STOP when you get to the "Finish / Connect the Scanner" screen.
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Step III - Install the latest driver for your scannerĭouble Click to run the scanner's driver installer that you downloaded.įollow the prompts through installing the scanner driver. The device may be required to boot up the computer" Note: If you receive an error: " Failed to uninstall the device. (any other scanners or cameras listed here that you no longer use)Ĭlose the Device Manager, and return to your Windows Desktop. Right click and "Uninstall" any of the following: Repeat steps 5 and 6 for all instances of your scanner. In the Confirm Device Uninstall window click on "Delete the driver software for this device" then click on "OK". Right-click on the Visioneer scanner name and select "Uninstall". Go to the "View" menu and select "Show Hidden Devices".Įxpand Imaging Devices to show all scanners and cameras previously and currently connected to the computer.
Run Hidden Devices+ as an Administrator by right-clicking on the utility and select "Run as Administrator". Step II - Use the Utility to clean-up the driver removal Visioneer Scanner, etc.)įollow the uninstall wizard through an automatic full uninstall (removal).Ĭlose the Add/Remove Programs and the Control Panel. Scroll down the list and click on your existing scanner driver the driver name will appear as OneTouch 2.0/3.0/4.0 and/or as your scanner model (i.e. Open "Add/Remove Programs" or "Programs and Features". Step I - Uninstall the current scanner driver
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